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Job title:  Service Engineer/Site Manager

Job family:  Project & Site Management
Business area:  Pulp & Paper - Capital Systems
Contract location: 

Alpharetta, GA, US

Working location:  Alpharetta, GA
Location type:  Office Location / Office-based
Contract type:  Permanent Full-Time
Job description: 

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.

The ANDRITZ GROUP is a globally leading supplier of plants, equipment, and services for hydropower stations, the pulp and paper industry, the metalworking and steel industries and solid/liquid separation in the municipal and industrial sectors. In addition, ANDRITZ offers technologies for certain other sectors including automation, the production of animal feed and biomass pellets, pumps, machinery for nonwovens and plastic films, steam boiler plants, biomass boilers and gasification plants for energy generation, flue gas cleaning plants, plants for the production of panel board (MDF), thermal sludge utilization, and biomass torrefaction plants.  


ANDRITZ (Wood Processing RNA) is seeking a self-motivated individual to support sales, coordinate and perform on-site inspections, repair and rebuild services for Wood Handling equipment mainly in United States and Canada.  This position will report to ALPHARETTA, GA.



  • Bachelor of Science Degree in Engineering or Technology or extensive work experience in similar field with a minimum of 5+ years of directly related experience with mechanical maintenance, assemblies, field procedures and field supervision.  
  • Experience in providing customers with on-site evaluation, Inspections, training, and repair of large equipment. Experience in controls/automation and hydraulics is not a must but will be beneficial for the position.
  • Well-developed interpersonal skills. Most of the work will be performed in the presence of customers.  The ability to communicate in English effectively on various levels, verbally and in writing is essential
  • Strong computer skills with familiarity of MS Office products, specifically Outlook email, Teams and Excel.
  • Intermediate math skills are required.
  • Able to read and understand mechanical drawings and schematics. Autocad experience is beneficial to this position.
  • Able to work independently and direct Andritz and/or contractor technicians as needed.
  • Working knowledge of hand, power and welding tools, their use and limitations.
  • Mechanical trouble shooting skills. Hydraulics and automation experience is beneficial to this position.
  • Possess a valid driver's license and passport (or able to obtain a passport).

Ability to travel extensively both domestic and international.




  • Manage and Develop Field Service Technicians and engineers, and Wood Yard Service activities mainly in North-America.
  • Visit customers on regular basis for Sales and Support and provide trip reports to the Wood Processing Group. Maintain key customer relationships throughout the year.
  • Provide customers, our own Technicians and Contractors with technical direction and training in the operation, maintenance and upgrade of equipment.
  • Prepare offers with proposal team and provide estimates as required.
  • Timely completion of standard MVR, service and inspection reports, invoicing packages and other administrative requirements.
  • Maintain site safe work practices during work scope execution, including wearing of personal protective equipment.
  • Assure all field work is performed in accordance with the design and standards.
  • To work with minimal supervision, independently; prioritize and organize work, meet deadlines and targets.
  • Prepare budgets and plans, and follow up the results with the support of order processing and controlling group.
  • Duties include travel extensively within USA and North America with possibility for trips to Europe, South America or Asia. 






All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Requisition ID:  10651

Nearest Major Market: Alpharetta
Nearest Secondary Market: Atlanta

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