Job title:  IT Administrator

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.

           Job Responsibilities & Tasks  

• Maintain and optimize local company networks and servers.
• Oversee data backup and system security operations (e.g., user authorization,)
• Documenting processes, as well as backing up and archiving data.
• Provide support for onsite and remote associates via Incidents and Service Requests related to virtual servers, client PCs, applications, peripherals, client networking (wired and wireless) etc.
• Managing Incident, Problem, Service Request and Change Management through JIRA
• Provides 1st/2nd level troubleshooting and proactively maintain end user systems and ensure smooth operations 
• Participate in daily huddles, weekly and monthly meetings and report priorities, status updates, and any blockers
• Proactively communicate the status, plan of action(s), and resolution(s) of issues
• Maintains data integrity, file systems, and overall security for the user enterprise environment
• Maintain asset inventory
• Provide vendor-certified hardware break/fix services, working with hardware vendors as Needed.

• Control costs and budgets regarding IT systems

        Qualification

• Bachelor's degree in computer science, information technology, information systems, or similar.
• 6+ total years of experience in IT support
• 2+ years of experience in IT Admin role
• Applicable professional qualification, such as Microsoft Cisco certification.
• At least two years' experience in a similar role.
• Extensive experience with IT systems, networks, and related technologies.
• Solid knowledge of best practices in IT administration and system security.
• Exceptional leadership, organizational, and time management skills.
• Strong analytical and problem-solving skills.
• Excellent interpersonal and communication skills.

Experience with Microsoft 365, Azure Active Directory, Intune, Subscriptions, Policies, Migrations, exchange management required

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.