Job title:  Service Account Manager (m/f/d)

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.

Are you interested in developing, managing and selling service solutions to achieve customer's satisfaction and driving the business to a profitable growth? If yes, then this position at ANDRITZ Feed & Biofuel might be your match!

KEY RESPONSIBILITIES

• Develop the commercial sales of the ANDRITZ FB service portfolio in the territory towards achieving the goals, including profitable growth (together to Sales team).
• Propose, develop and implement plans for improving / maximizing FB sales and earnings in the territory and meeting agreed targets and KPI’s, in line with the service execution / AFT strategy. 
• Maintain and further develop relationships to potential customers and key accounts in the territory. 
• Develop quotes, conduct negotiations and close contracts according to FB’s pricing policy and approval procedures. 
• Monitor plan and report market opportunities and sales activities of the service portfolio through ANDRITZ CRM and monthly reports. 
• Support and secure successful order transfer with all necessary technical and commercial information. 
• Attend relevant events and conferences to build business and stay abreast of industry news to identify opportunities for new business.
• Grow market share in all applications (animal feed, aqua & pet, biomass & waste) and further strengthen ANDRITZ’s brand in the territory.
• Promote knowledge sharing in the territory as well as a structured sales approach.
• Show strong leadership by setting clear expectations and developing the skills and competencies of the employees in the sales and service teams.
• Reinforce the behaviors of #1ANDRITZWay in being a role model to the team and to the whole organization. 
• Support to Capital and Aftermarket sales on application matters

WHAT YOU OFFER

TECHNICAL SKILLS (knowledge)

• Machinery / Engineering / Automation skills 
• Marketing principles
• Customer Experience principles 
• Knowledge of FB Products and business processes on all segments animal feed, aqua & pet, biomass & waste
• Track record and proven background in business development and sales of service solutions
• Networking with stakeholders in the relevant territory.
• Experience in using CRM and other sales tools
• Technology skills (ANDRITZ IT and IoT Tools)

LANGUAGE SKILLS

• English fluency (must have)

POSITION SPECIFIC SKILLS

• Strategic mindset with hands on approach
• Strong Negotiation skills
• Reliable with high ethics
• Communication: Effective verbal, presentation and listening skills 
• Capability to establish strong relationships and collaboration with all stakeholders, especially with customers, and to navigate the matrix 
• organization effectively
• Target/result oriented with systematic and energetic working approach, eager to do more
• Leadership and People management, including ability to lead and implement change
• Intercultural and interpersonal competencies, being able to build trust in relationships beyond the region
• A genuine team player with a collaborative mind set
• Proactivity and willingness to take responsibility and work independently as well as within a team

SCHOOL EDUCATION

Minimum : Higher Education/Graduate course in a relevant technical area (Engineering) combined with strong services experience and 
customer orientation.
Good to have :  MBI or Master in Business Administration and/or Marketing

EXPERIENCE

Minimum 10 years of experience working in Services, managing medium and long term contracts preferably in Feed 
& Biofuel industry (Animal Feed, PET Food and Aqua Feed, Biofuel projects).
Experience in working in matrix structure

OTHER REQUISITES

Availability for travels (about 60% of working time)

WHAT DO WE OFFER
Meaningful Work – ANDRITZ remains forefront of future engineering technologies and is committed to successfully delivering innovative, high-quality, environmentally responsible solutions to our customers, shaping the future we live in. Why are we so successful? Because we are passionate and love what we do!
Full Project Involvement – Working both locally and globally in a variety of key industries, our employees follow their design throughout the entire project lifecycle: from the initial concept, right into the field for commissioning. Employees and customers are both direct benefactors of this “total commitment” approach.
Professional and Personal Growth – As we continue to innovate and grow, so do our employees. From challenging and innovative work assignments to structured training programs, ANDRITZ provides employees with countless opportunities to grow their knowledge and be the best both professionally and personally.
Flexible Opportunities – ANDRITZ understands that life is a dynamic balance between personal and professional and believes that a successful and fulfilling career varies between people, so we offer a broad range of flexible opportunities.
 

For further information about the position, please contact the Hiring Manager, Anette Ronde on anette.roende@andritz.com. 

If you would like to make a difference together with ANDRITZ Feed and Biofuel, please send your motivated resume and CV via the APPLY button. We process applications on a continuous basis and close the job opening once the right candidate has been selected.

To learn more about ANDRITZ Feed and Biofuel go to andritz.com/ft

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.