Job title: Business Manager - Tissue & Non-Wovens
Raleigh, NC, US
Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.
Role summary:
The Business Manager will be responsible for two primary areas:
- Leading commercial and strategic efforts in the North American tissue market
- Managing and growing the industrial textiles business for non-woven and fiber cement customers
This dual-focus role requires deep industry knowledge, strong customer engagement skills, and the ability to collaborate across multiple functional teams.
Responsibilities and Expectations:
- Tissue Business (Paper Machine Clothing & Roll Services)
- Drive growth of PMC and Roll Services within tissue mills across North America
- Lead the development of strategic business plans for the tissue segment, incorporating market analysis, forecasting, growth targets, resource planning and other strategic initiatives
- Build and maintain strong relationships with mill operations, procurement, and technical teams
- Collaborate with the corporate accounts team and engage directly with corporate-level customers to support strategic business development
- Provide market insights and customer feedback to guide product development efforts in coordination with product management and R&D teams
- Work cross-functionally with sales, finance, and product groups to align business strategies and ensure customer satisfaction
- Serve as a subject matter expert on tissue manufacturing processes, with particular emphasis on Through-Air Drying (TAD) technology
- Non-Woven & Fiber Cement Industrial Business
- Manage and grow the industrial textiles segment in the non-woven and fiber cement industries
- Engage directly with corporate-level customers to support strategic business development
- Coordinate with technical and product teams to ensure product performance aligns with customer applications and to develop tailored solutions to meet customer needs
- Monitor industry trends and competitive activity for strategic planning and product positioning
- Lead business planning efforts, including forecasting, budgeting, and strategic initiatives
- Key Performance Indicators (KPIs)
- Revenue Growth: Year-over-year order growth in tissue, non-wovens and fiber cement business
- Customer Retention: Retention rate of key accounts
- New Business Development: Number of new accounts acquired and successful market entries
- Cross-Functional Collaboration: Timely execution of joint initiatives with sales, finance, corporate accounts, and product teams
- Forecast Accuracy: Alignment of sales forecasts with actual performance
- Strategic Account Engagement: Contribution to key account strategies following PFR Sales Process
- Business Planning Contribution: Quality, timeliness, and effectiveness of business plans developed for both segments
Qualifications
- Bachelor’s degree in Engineering, Business, or related field
- Minimum 7 years of experience in the tissue industry, with proven expertise in TAD processes
- Experience in industrial textiles (non-woven, fiber cement) is a strong asset
- Demonstrated success in business development, account management, or technical sales
- Strong interpersonal, communication, and negotiation skills
- Ability to work collaboratively across departments and with corporate-level stakeholders
- Willingness to travel across North America as needed
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.