Job title:  Region Manager - Pulp & Paper Service, NA

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.

Role description

REGION MANAGER – NORTH AMERICA, PULP & PAPER SERVICE

Function

PPS Region, North America

Purpose and Target

• Lead and develop the regional organization and competencies to deliver profitable growth, operational excellence, and strong customer relationships in alignment with the global Pulp & Paper Service strategy as well as North American Pulp and Paper Strategy.
• Continue and advance the cooperation within PPS, with PAD, with E&E, and with Capital.
• Have full P&L responsibility and represent the Pulp & Paper Service Business Area Segmenty, its divisions, and product groups toward customers as #1 ANDRITZ. 
• In this role, he/she is the owner of regional customer relationships, ensures a strong understanding of customer strategies and investment plans, and supports customers in achieving long-term objectives and resolving operational challenges.

Organizational reporting

Direct: Executive Vice President, Pulp & Paper Service

Matrix: Pulp and Paper, NA Regional Manager

Authorization

Authority to manage commercial and contractual aspects of sales projects in accordance with ANDRITZ policies and approved sales strategies. Authority to negotiate and agree commercial terms, scope, schedules, and milestones with customers within defined guidelines.

Responsibilities & Tasks

• P&L responsibility for regional financial performance
• Development and execution of the regional service strategy aligned with global PPS strategy
• Leadership of regional operations to ensure quality, efficiency, and compliance
• Development of regional resources, competencies, and employee engagement
• Contribution to develop the customer relationship management, including the KAM network together with P&P Regional Management.
• Representation of PPS toward customers and stakeholders as One ANDRITZ
• Compliance with ANDRITZ policies, including Sales Contract Approval, Credit Risk, PPS (ABPM) business processes, and HSEQ requirements
• Ownership and sharing of market, customer, and competitor intelligence
• Driving synergies across PPS operations to improve efficiency
• Contribution to strategic business planning, budgeting and MTP processes within a matrix organization
• Continuous analysis of market share and identification of “white spots” and growth opportunities. Definition of actions leading towards growth. 
• Oversight of regional marketing activities and customer events
• Active membership in the Pulp & Paper Service Management Team

KPI’s

• Budget financials
• Operational excellence
• People engagement
• Customer satisfaction
• Safety   

Experience & Education

• Extensive experience in Pulp and Paper mill processes, equipment, or related commercial roles. 
• Proven track record in senior business leadership within the pulp and paper industry. 
• Strong understanding of global matrix organizations and multicultural environments. 
• Experience in leading complex organizations, projects, and change initiatives. 
• Solid understanding of management systems and business processes. Strong industry network. 
• Technical or commercial university degree (MSc preferred) with over 10 years of relevant industry experience.

Competencies

• Leadership and customer orientation. 
• Strategic thinking with the ability to translate strategy into execution.
• Influencing and change management capabilities.
• Results-driven, proactive, and analytical mindset. 
• Entrepreneurial, hands-on leadership style. 
• Strong stakeholder management and collaboration skills. 
• Persistent and solution-oriented approach. 
• Fluency in written and spoken English; additional languages are an asset.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.